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OmniWatch provides online identity theft protection to help keep your online identity safe.


Frequently Asked Questions

Everything you need to know about the product and billing.

Why is it important to have identity theft monitoring services?

Identity theft cases are on the rise all around the world. Hackers are becoming more sophisticated in their tactics to get your personal information. In 2022 alone, there were over 422 million accounts that were breached1. Even if you keep your information secure, there are ways for hackers to attack large institutions like hospitals, credit card companies, and even government sites to obtain your private information.

While identity theft monitoring software cannot prevent Identity theft, OmniWatch can provide early warning systems, along with ways to make it harder for someone to cause lasting damage. OmniWatch also ensures that if you are a victim we can provide dedicated resolution specialists, along with insurance* to help you get your money back, and ensure you don’t have to spend weeks dealing with it.

*Learn about what insurance covers here.

What’s included in OmniWatch's identity theft protection services?

OmniWatch offers two different plans to provide you with options so you can find the best identity theft protection for families, children, your parents, or yourself. Both plans include up to $2 million in identity insurance2, monthly credit reports from TransUnion, 24/7 U.S.-based restoration support, and more! To view all of the features included in the basic plan and additional features that are accessible to premium users, click here to view plan options and pricing.

Why don’t I recognize some of the companies that my report says may have leaked my personal data?

Many companies sell their customers’ legally obtained information to other companies to sell for marketing purposes (OmniWatch doesn’t do this with your data). Your data may have been bundled and sold to a company that was breached even without you having shared your information with the breached party.

In some instances, hackers obtain lists of personal information and are then hacked by a rival hacking team. These are just some of the ways that your data can be accessed by hackers and involved in breaches without your knowledge.

You can learn more here.

What kind of data can hackers access and leak onto the dark web?

There are many types of data that hackers can gain access to online. Our dark web monitoring can alert you for over 130 categories of information that could be exposed due to breaches. Some of the categories include health status, marital status, search history, purchase history, smoking status, drug use, and many more. To learn more about how dark web breaches work, visit our blog to learn more.

What should I do if my identity is stolen?

If you suspect that your identity has been stolen, contact our restoration support immediately. Our specialists will help you through the recovery process and are even able to file paperwork and talk to financial institutions so you don’t have to waste any of your time.

How do I cancel my plan?

If you’re not happy with your plan and would like to cancel, we’re here to help! We’d hate to see you lose your identity protection services and if there’s anything we can do to help resolve your issues, please email or call our customer support team at (877) 892-8249.

If you’d still like to cancel your plan, simply visit your account page, click cancel, confirm your choice and that’s it!

  1. ID Theft Center 2022 Data Breach Report
  2. Restrictions and Exclusions Apply

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Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Chat with our team.


We have an amazing help center dedicated to answer your questions and offer you support.

Customer Care

You have a team of friendly US-based customer care specialists to support you.

Account and Alert Support

Toll Free Phone Number

(877) 892-8249


Monday - Friday

7a - 4p PT (10a - 7p ET)

Holiday Hours Vary

Mailing Address

OmniWatch, LLC

3111 Camino Del Rio N

Suite 400, San Diego, CA 92108

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