How to cancel OmniWatch—and what you should know about canceling identity theft protection

OmniWatch subscriptions can be canceled at any time, entirely online, without calling customer support. There are no long-term contracts or cancellation fees. Monthly subscribers can cancel before their next billing date to stop future charges. Annual subscribers are eligible for a full refund within 30 days of purchase. After canceling, your protection remains active through the end of the period you have already paid for.

The cancellation process takes under two minutes and is completed directly from your account dashboard.

How to cancel your OmniWatch subscription online

You can cancel your OmniWatch subscription directly from your account at any time. No phone call is required. If you need help logging in first, visit OmniWatch support. Here are the steps:

1. Log in to your OmniWatch account at omniwatch.com.

2. Click your name in the top right corner of your screen. On the mobile app, tap the four lines in the top right corner.

3. Choose Subscriptions. On mobile, hit Subscription Plans.

4. Select Cancel Subscription.

5. Confirm your cancellation in the pop-up window.

6. Check your email for a cancellation confirmation.

If you prefer to cancel by phone, OmniWatch customer support is available at (877) 892-8249, Monday through Friday, 6 a.m. to 9 p.m. PT.

OmniWatch refund and money-back policy

OmniWatch offers a 30-day money-back guarantee on annual plans. Under our Make-It-Right Pledge, if you’re scammed or experience identity theft while covered and our recovery team can’t resolve it, you’ll receive a full refund of your subscription.

Monthly plans

OmniWatch offers a 14-day money-back guarantee on monthly plans. If you cancel within that period, you will receive a full refund. If you cancel, your subscription remains active through the end of that month.

Annual plans

Cancel within 30 days of your purchase for a full refund. If you cancel after 30 days, your subscription remains active through the end of the annual term you have paid for.

To request a refund, chat with us online or contact OmniWatch support at (877) 892-8249. Refunds are typically processed within 3 to 5 business days.

Did you sign up through the App Store or Google Play?

If so, Apple and Google handle your billing, which means cancellations and refunds are handled directly through them, not OmniWatch. Head to your account settings to manage your subscription directly.

Can you cancel identity theft protection at any time?

Yes, most identity theft protection services can be canceled at any time, though the refund you receive depends on how you subscribed and how long ago you enrolled.

Monthly subscribers can typically cancel before their next billing date at no cost. Annual subscribers face more variation: some providers offer a full refund only within a short window after purchase, while others provide prorated refunds for unused months.

The cancellation process itself also varies by provider. Some services, including OmniWatch, allow you to cancel entirely online in your account dashboard with no phone call required. Other providers require you to call a customer support line to complete cancellation, which can involve retention offers and additional steps.

Here is how cancellation terms compare across major providers:

What happens to your protection after you cancel OmniWatch?

Your protection remains fully active through the end of the billing period you have already paid for. Monitoring continues, alerts remain active, and your insurance coverage stays in place until the period ends. You will not lose access the moment you cancel.

After your paid period ends, you'll lose access to the features included in your plan. Learn how identity theft protection works to understand what's covered while your subscription is active. Services that stop include: dark web monitoring, credit monitoring and alerts, AI-powered scam detection, and access to identity restoration specialists.

Your data: OmniWatch retains your account data in accordance with its privacy policy. If you would like to request deletion of your personal data after canceling, you can do so by contacting support at support@omniwatch.com. You may also go to Exercise My Data Privacy Rights on our website.

Your insurance coverage: Your identity theft insurance coverage ends when your paid subscription period ends. If you have an open identity theft claim at the time of cancellation, contact OmniWatch support before canceling to understand how your case will be handled.

Frequently asked questions

This guide is published by OmniWatch. Follow OmniWatch on Facebook for ongoing guidance on identity protection, digital safety, and scam awareness.