Call us at (877) 892-8249
How to cancel OmniWatch—and what you should know about canceling identity theft protection
OmniWatch subscriptions can be canceled at any time, entirely online, without calling customer support. There are no long-term contracts or cancellation fees. Monthly subscribers can cancel before their next billing date to stop future charges. Annual subscribers are eligible for a full refund within 30 days of purchase. After canceling, your protection remains active through the end of the period you have already paid for.
The cancellation process takes under two minutes and is completed directly from your account dashboard.
How to cancel your OmniWatch subscription online
You can cancel your OmniWatch subscription directly from your account at any time. No phone call is required. If you need help logging in first, visit OmniWatch support. Here are the steps:
- Log in to your OmniWatch account at omniwatch.com.
- Click your name in the top right corner of your screen. On the mobile app, tap the four lines in the top right corner.
- Choose Subscriptions. On mobile, hit Subscription Plans.
- Select Cancel Subscription.
- Confirm your cancellation in the pop-up window.
- Check your email for a cancellation confirmation.
Note: Once your cancellation is confirmed, your coverage remains active through the end of your current paid period. You will not be charged again.
If you prefer to cancel by phone, OmniWatch customer support is available at (877) 892-8249, Monday through Friday, 6 a.m. to 9 p.m. PT.
OmniWatch refund and money-back policy
OmniWatch offers a 30-day money-back guarantee on annual plans. Under our Make-It-Right Pledge, if you’re scammed or experience identity theft while covered and our recovery team can’t resolve it, you’ll receive a full refund of your subscription.
OmniWatch offers a 14-day money-back guarantee on monthly plans. If you cancel within that period, you will receive a full refund. If you cancel, your subscription remains active through the end of that month.
Cancel within 30 days of your purchase for a full refund. If you cancel after 30 days, your subscription remains active through the end of the annual term you have paid for.
View OmniWatch plans and pricingTo request a refund, chat with us online or contact OmniWatch support at (877) 892-8249. Refunds are typically processed within 3 to 5 business days.
There are no cancellation fees, no contracts, and no penalties for canceling at any time.
Did you sign up through the App Store or Google Play?
If so, Apple and Google handle your billing, which means cancellations and refunds are handled directly through them, not OmniWatch. Head to your account settings to manage your subscription directly.
Can you cancel identity theft protection at any time?
Yes, most identity theft protection services can be canceled at any time, though the refund you receive depends on how you subscribed and how long ago you enrolled.
Monthly subscribers can typically cancel before their next billing date at no cost. Annual subscribers face more variation: some providers offer a full refund only within a short window after purchase, while others provide prorated refunds for unused months.
The cancellation process itself also varies by provider. Some services, including OmniWatch, allow you to cancel entirely online in your account dashboard with no phone call required. Other providers require you to call a customer support line to complete cancellation, which can involve retention offers and additional steps.
Here is how cancellation terms compare across major providers:
Note: Competitor cancellation policies are subject to change. Verify current terms on each provider's official site before publishing.
What happens to your protection after you cancel OmniWatch?
Your protection remains fully active through the end of the billing period you have already paid for. Monitoring continues, alerts remain active, and your insurance coverage stays in place until the period ends. You will not lose access the moment you cancel.
After your paid period ends, you'll lose access to the features included in your plan. Learn how identity theft protection works to understand what's covered while your subscription is active. Services that stop include: dark web monitoring, credit monitoring and alerts, AI-powered scam detection, and access to identity restoration specialists.
Your data: OmniWatch retains your account data in accordance with its privacy policy. If you would like to request deletion of your personal data after canceling, you can do so by contacting support at [email protected]. You may also go to Exercise My Data Privacy Rights on our website.
Your insurance coverage: Your identity theft insurance coverage ends when your paid subscription period ends. If you have an open identity theft claim at the time of cancellation, contact OmniWatch support before canceling to understand how your case will be handled.
Frequently asked questions
Q: Can you cancel identity theft protection at any time?
A: Yes. Most identity theft protection services, including OmniWatch, allow you to cancel at any time without a long-term contract or cancellation fee.
Monthly subscribers can cancel before their next billing date to stop future charges. Annual subscribers are typically eligible for a refund within a set window after purchase.
Q: Can I cancel OmniWatch online without calling?
A: Yes. OmniWatch can be canceled entirely online from your account dashboard. Log in, select Account, scroll to Active Subscriptions, and select Cancel Subscription. No phone call is required, though phone support is also available at (877) 892-8249.
Q: Does OmniWatch have a money-back guarantee?
A: OmniWatch offers a 30-day money-back guarantee on annual plans, and a 14-day money-back guarantee on monthly plans.
OmniWatch also has a Make-It-Right Pledge. We're so confident in our scam-detection tools and restoration agents that if you're scammed or experience identity theft while covered, we'll fix it. If we can't, we'll refund 100% of your subscription fees from the day you started your current membership term.
Q: Are there cancellation fees for identity theft protection?
A: OmniWatch does not charge cancellation fees. Most major identity theft protection providers do not charge fees to cancel, but some require a phone call to complete the process.
Always check the specific terms of your subscription before canceling to understand your refund eligibility.
Q: What happens to my identity protection after I cancel?
A: Your coverage remains active through the end of the billing period you have already paid for. After that period ends, monitoring, alerts, and insurance coverage stop.
If you have an open identity theft claim at the time of cancellation, contact support before canceling to understand how your case will be managed.
Q: How do I cancel my OmniWatch subscription?
A: Log in at omniwatch.com, select Account in the top right corner, scroll to Active Subscriptions, select Cancel Subscription, and confirm in the pop-up. You will receive a cancellation confirmation by email.
What Cybersecurity Professionals are Saying
Chester Wisniewski
Principal Research Scientist at Sophos
“Looking forward into 2023 has me very concerned with what developments we see with the malicious use of machine learning technologies”
Matt Kapko
Cybersecurity Reporter
"Threat actors don’t just follow the news — they react to it and identify new ways to target potential victims during moments of heightened sensitivity."
Chester Wisniewski
Principal Research Scientist at Sophos
"ChatGPT3 could easily be weaponized to help criminals write more convincing phishing and business email compromise scams."
This guide is published by OmniWatch. Follow OmniWatch on Facebook for ongoing guidance on identity protection, digital safety, and scam awareness.
