OmniWatch Now Covers 94% of What the FBI Calls Cybercrime—Including the Scams and Ransomware Banks Won’t Reimburse

Of the 768,452 cybercrime complaints filed with the FBI in 2025, OmniWatch covers 93.6%. With scam coverage starting at $25,000—above the FBI’s reported $20,699 average cybercrime loss—OmniWatch is the only service to offer this meaningful financial recovery across the full spectrum of modern cybercrime and its related fallout costs, with no deductible and a real human in your corner when it matters most.

OmniWatch, the modern identity, scam, and digital protection service, today announced the expansion of its scam reimbursement insurance and ransomware coverage to Standard plans, making comprehensive, deductible-free financial protection against the full spectrum of modern cybercrime accessible at every price point, with transparent pricing and no surprise rate hikes at renewal.

The update is a direct response to one of the starkest disconnects in consumer financial protection: the gap between the crimes Americans are actually experiencing and the crimes their identity protection policies actually cover.

■  THE GAP BETWEEN WHAT CONSUMERS EXPECT AND WHAT POLICIES ACTUALLY COVER

According to the FBI’s 2025 Internet Crime Report, Americans filed more than 768,000 cybercrime complaints in 2025, reporting total losses of $20.9 billion, a 26% increase in losses over the prior year. The average reported loss was $20,699.

Yet most identity protection policies on the market today were designed around a far narrower definition of financial harm: data breaches and traditional identity theft, categories that represent a small fraction of what Americans are actually experiencing.

Investment fraud accounted for $6.6 billion of those losses. Business email compromise added $2.8 billion. Tech support scams, romance fraud, and government impersonation schemes together cost Americans more than $2.5 billion. These are not edge cases; they are the dominant forms of cybercrime facing consumers today, and most insurance policies leave victims with no path to recovery.

The problem is compounded by how these crimes work. When a victim is manipulated into voluntarily initiating a wire transfer or peer-to-peer payments—a category known as authorized push payment (APP) fraud—banks treat the transaction as authorized and decline to reimburse the loss. The consumer bears the cost entirely.

OmniWatch covers APP fraud where it occurs within 94% of the cybercrime categories filed with the FBI in 2025, including:

• Investment
• Lottery/Sweepstakes/Inheritance
• Business Email Compromise
• Identity Theft
• Tech/Customer Support
• Advanced Fee
• Personal Data Breach
• Extortion
• Confidence/Romance
• Ransomware
• Government Impersonation
• Non-Payment/Non-Delivery
• Overpayment
• Data Breach
• Malware
• Employment
• SIM Swap
• Credit Card/Check Fraud
• Botnet
• Real Estate
• Phishing/Spoofing
• Charity

Most of these categories fall outside the scope of traditional identity theft policies. However, the entry-level OmniWatch plan includes coverage for the above, with up to $25,000 in scam insurance and $25,000 in ransomware coverage—which are both above the FBI’s $20,000 average loss figure, and more than double what most leading providers offer at any tier.

■  COVERAGE BY PLAN

* Family plan coverage is available to all household members and reflects combined per-household maximum limits.

■  THE HIDDEN COSTS OF CYBERCRIME MOST POLICIES DON’T TOUCH

The financial damage from a scam or identity theft incident rarely ends with the initial loss. Victims frequently face additional expenses that arrive weeks or months later—and that most policies never address.

Legal fees to dispute fraudulent transactions or reclaim assets. Notary and documentation costs. Lost wages from the hours, days, or weeks required to contact financial institutions, file reports, complete paperwork, and restore accounts. These downstream costs can rival or exceed the original loss, falling entirely on the victim under most insurance arrangements.

OmniWatch covers these costs explicitly. Eligible subscribers can claim reimbursement for legal fees and lost wages incurred in the course of resolving a covered incident, which are typically excluded from competing policies entirely.

■  WHEN IT MATTERS MOST: A REAL HUMAN IN YOUR CORNER

Filing a fraud claim is not a simple process. It requires contacting multiple financial institutions, navigating government reporting systems, completing standardized forms under time pressure, and coordinating across agencies—all at the exact moment a victim is most overwhelmed and least equipped to manage it.

OmniWatch subscribers have access to live identity theft recovery specialists who manage that process on their behalf. A specialist can contact a subscriber’s bank directly, file required reports, complete the paperwork, and coordinate the recovery process end to end—not as an automated support queue, but as a dedicated advocate with the tools and authority to act.

The Make-it-Right Pledge

OmniWatch backs its protection with a commitment no other provider in the category currently matches: the Make-It-Right Pledge.

If a subscriber is scammed or experiences identity theft while covered, OmniWatch will fix it. If the company can't fix it, they will reimburse every dollar the customer has paid to OmniWatch over the lifetime of their membership. 

It is an expression of the company’s confidence in its own product, and a direct answer to the most common hesitation consumers have about identity protection: “what if it doesn’t actually work?”

What OmniWatch covers: A full-spectrum view

The Authorized Push Payment problem banks won't solve

Authorized push payment (APP) fraud—in which scammers trick consumers into sending payments themselves—is among the fastest-growing forms of consumer financial crime in the United States.

The Federal Trade Commission reported that bank-transfer and payment fraud cost U.S. consumers $2.09 billion in 2024, up 13% year-over-year and the largest loss category by payment method. Deloitte projects U.S. APP-fraud losses could climb up to $14.9 billion by 2028.

Yet unlike the United Kingdom, where mandatory APP-fraud reimbursement rules took effect in October 2024, U.S. consumers have no statutory right to be made whole when they are deceived into authorizing a transfer.

A July 2024 U.S. Senate Permanent Subcommittee on Investigations report found that the three largest banks on the Zelle network reimbursed only about 38% of unauthorized fraud claims and that just 12% of consumers reporting Zelle scams were reimbursed.

Because victims initiate these transactions themselves (often under manipulation, coercion, or deception), banks and payment processors classify them as authorized transfers. Reimbursement requests are routinely denied.

This is not an obscure edge case. IRS impersonators direct victims to pay “back taxes” via wire transfer. Romance scammers build trust over weeks or months before making their financial ask. Tech support fraudsters convince victims to hand over remote access before draining bank accounts. In every case, the victim initiated the transaction, so very few banks will cover the loss.

OmniWatch does. Scam insurance explicitly covers qualifying APP fraud losses, regardless of how the transfer was initiated.

No deductible. No fine print. Just coverage.

The average cybercrime loss reported to the FBI in its 2025 annual report was $20,699 with total losses surpassing $20.9 billion (a 26% increase over 2024).

Many identity protection policies that do offer scam coverage cap their benefit at $5,000 or $10,000—amounts that would leave the average victim tens of thousands of dollars short.

Those that offer coverage typically impose a $100 deductible and exclude categories like APP fraud, ransomware, and recovery expenses.

OmniWatch carries no deductible across all plans. Coverage begins at $25,000 for scam losses and $25,000 for ransomware—both above the FBI’s reported average loss—and scales to $50,000 per category for Elite subscribers and $100,000 per category for Family plans. Identity theft coverage reaches $2 million, $4 million, and $8 million respectively.

Plans are priced accessibly, with annual pricing available at a discount. Unlike services that offer reduced introductory rates before increasing prices at renewal, OmniWatch pricing is transparent and consistent from day one.

Availability

The expanded scam and ransomware coverage is effective immediately across all new and existing OmniWatch subscriptions. Current subscribers do not need to take any action to receive updated coverage. New subscribers can enroll at omniwatch.com.

Methodology Note: Coverage analysis is based on OmniWatch review of FBI Internet Crime Complaint Center (IC3) 2025 Annual Report data. The 93.6% / 94% figure reflects the proportion of named IC3 crime category complaint volume (719,652 of 768,452 reports across categorized crime types) attributable to crime categories covered under OmniWatch’s published plan terms. Because IC3 complaint data does not specify payment method, figures reflect crime category coverage as reported. The following IC3 crime categories were excluded from OmniWatch coverage calculations due to their non-financial or legally distinct nature: Harassment/Stalking, IPR/Copyright and Counterfeit, Threats of Violence, and the “Other” designation (defined by IC3 as criminal or civil matters not currently designated as an IC3 crime type). Total reported losses of $20.877 billion, average loss of $20,699, and 26% year-over-year increase in total losses are sourced directly from the FBI IC3 2025 Annual Report. Full source data and methodology available upon request.